eFax Review

eFax is one of the premiere online faxing services currently available and offer three quick and easy ways to send and receive faxes over the Internet:

•   You can go directly to the website to send and receive your faxes from any Internet enabled computer without having to download any additional software.

•    You can download the easy to use eFax messenger software to your desktop (380k download), and use this to send and receive your online faxes.

•    eFax software can be integrated with all of the major email clients such as Microsoft Outlook, and also many of the free accounts as well (Yahoo, hotmail, Gmail etc) and this means that you can use your existing email account to quickly and easily send and receive faxes.

Main Features
eFax is also one of the few online fax providers that offers a free 30 day trial, so that you can test the services to see whether they suit your needs before you sign up to a monthly account.  A standard eFax Plus account will cost $16.95 per month, and this is suitable for low level fax users as there is a limit of 160 pages of fax for each user, which helps to maintain the integrity of the system and make sure each customer is provided with a reliable, robust Internet fax service.  Other top account features include:

•    File Formats – eFax supports a number of different file formats, which you can use to send and receive text documents, images, presentations and spreadsheets.  eFax is compatible with both Microsoft and MAC applications.

•    Online Storage – with the standard eFax Plus account you get up to one years free online storage for you emails, which is much better than the industry average of 30 days free storage.

•    eFax Free – eFax also provide a free online faxing service which allows you to receive a limited amount of faxes per day and store then for 30 days online without any charge, but you will not be able to send faxes with the free service, so small businesses and frequent fax users are advised to sign up to one of the more comprehensive charged services.

•    eFax Pro – if you are a more frequent fax user, you can upgrade your eFax standard account to eFax Pro which offers 200 pages of incoming fax or 200 minutes of voicemail free every month, up to two years worth of online fax storage and connection to wireless devices such as PDAs and cell phones so that you can check your faxes when you are on the move.

Customer Services
The detailed FAQ page on the website is very helpful as it answers many of the main queries encountered by eFax customers and tells you everything you need to know about sending and receiving faxes through the eFax system.  You can also find out more about the products on offer at the eFax website and if you have any further queries there is toll free helpline, a email helpdesk and a live chat feature where you can chat to a customer representative online in the real time.

Prices
You can get the basic eFax plan for $16.95 per month. Click here for more information.